Can the number of channels be reduced from the IP switch side, or be configured as outbound only to reduce the number of incoming calls? ATT will not reduce the number of channels from their sidefor this customer.

The only othe thing I can think to do for them is to install a channel bank for the PRI that would be programable to return a busy after 16b or lesss channels are in use (if there is such a channel bank available) and install a 16 port analog loop start expansion module in the IP Office.

Any suggestions??? Thanks Alan