you seem to have answered your own question ?
If it is just for MOH then a MOH player like a MP3 is required with a LIU
if this is for VRS auto attendant you mean (as is done professionally not just someone onsite talking into the phone ) then it needs to be a specific format thou for the system to accept it
if you mean you want it like caller tone - as in someone rings your mobile and they hear music instead of ringing the system can not do that. My best option here would have the calls to VRS yes 22-14, then have a period of dead silence in the VRS message, then have MOH playing between the VRS messages , have a delayed to the second message of say 30 seconds, then the second VRS message will play. Then they would hear a second of nothing, then straight to music.
Last edited by bully; 06/01/14 11:48 PM.
