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Joined: Mar 2005
Posts: 61
Member
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Member
Joined: Mar 2005
Posts: 61 |
If after discussing the trouble with the customer and it sounds as if it could be a telco or equipment trouble we will make a visit. Whatever agreements we do have do not cover getting good dialtone to the demarc. We have a tendency to get involved because the customer usually has service restored faster and we get paid for it. verizon can be and usually is a nightmare for their customers.
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