Thanks for the quick response.

That is the direction I was leaning too. But since the Adtran and SIP trunk were provided by the reservations center, I "Assumed" that they would try that first.

Thought I would check with the panel of experts.

I had a fleeting hope that the trunk circuit descriptor entries for "Toll Office" and "Is this a CO" would help. They both refer to adding pads/db-loss. But the doc refers me to the Engineering section that I can't decipher.