I attended the Vertical Summit webinar yesterday. Most of the information I already knew, but there are some good things coming in Phase 2 in a few months.

1. System will go to somewhere around 500 stations using multiple cabinets. I don't know how many of each kind, ip, sip etc. But I do know it will handle at least 100 digital phones.

2. Huge improvements with the call reporting, ACD, and Unified communications. The system will allow ACD management over multiple sites.

3. Lots of new and improved Web based aps.

I think the webinar will be posted on V-connect soon. Oh, before I forget, there will be an enhanced certification class online starting sometime next month for phase 2.

Last edited by Derrick; 01/09/15 11:38 AM.
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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.