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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
You have either a Starplus Triad-S or an infinite Mach 1. On the bottom of the main cabinet (the bottom one) there is an option slot that provides two RS232 ports. If it is there, then you'll just need to connect a serial cable from the port that is set up do dump call record data. You'll then need to connect this cable to a local PC's serial port. If you're not looking to sort data, you can use any generic terminal program (for example HyperTerminal) to capture and store this data. The phone system will need to be programmed to deliver this data and the baud rate, etc. will need to be set to match the PC's serial port settings.
The phone system can be configured to output only outgoing calls, incoming or both, but the data is sent immediately upon the end of the call in chronological order.
If you need more detailed reporting, you'll need to invest in a call accounting program and load it onto the PC. Those are available through many different developers.
So, to answer your question: Yes, this can be done.
Ed Vaughn, MBSWWYPBX
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