Originally Posted by 5years&counting
There's an explanation in the I&M manual for what each one (A, B, C) is.

Justin

So I'm trying to find this in the I&M manual. I'm looking at one from 4/00, and I don't seew what A B and C are for the reason codes. I'm presuming these are generated by the PBX? I don't see them in the Voicemail Integration Digits setup.

Specifically, I'm trying to understand this section:

;Caller-id info
A@#xxxx#=xxxx,*,*:caller=@
B@#xxxx#=xxxx,*,*:caller=@
C@#xxxx#=xxxx,*,*:caller=@

A previous installer set up a rule to send calls from hunt group 5700 to extension 1004's mailbox:

A@#5700#=1004,*,*:caller=@
B@#5700#=1004,*,*:caller=@
C@#5700#=1004,*,*:caller=@

In a few months I'll need to modify this due to staffing changes. My initial throught was to get rid of that translation and use the voicemail's recording routing to do it instead. But I'd like to understand that translation before I remove it.

Thanks,


Jason Perkins
Network Engineer