I think the poster was just asking for help with gaining access to Web Management using the default password. I've read somewhere on the forum that it was changed in newer versions of the software so he probably wasn't aware of it.

I don't see it as problem helping someone by giving them the default password. Others here have helped posters via PM when they requested it so I was wondering why he was instead being told to contact Samsung.

I've just now searched for the default Web Management password on Google and the first result brings it up so it is readily available.