This is why we have our own Tbird. I got tired of the carrier or LEC telling me everything is OK when it's NOT!

On EVERY service call with Windstream, their techs show up with a pair of diagonal cutters and a VOM. I show up with the Tbird and, surprise, surprise, we ALWAYS find the fault in a matter of a few minutes. I had an issue with a Verizon circuit, about a year ago, and the "tech having a bad day" showed up with a Sidekick! DUH....what was he thinking? I already had my Tbird connected and he could see the corruption in the received pattern. I heard him say to the tester in the CO: "This guy has a Tbird and it's showing the problem is coming from the CO. What should I tell him?" Really....what should he tell me?

I had to do it. I asked to speak with his supervisor. After a few minutes of "chest pounding" we finally came to the agreement that the "multi-circuit aggregator equipment" also known as a SLiC 96 had a bad module. Sometimes I wonder, if these techs care about anything.

Rcaman

Americom, Inc.
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