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Joined: Apr 2016
Posts: 8
Member
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OP
Member
Joined: Apr 2016
Posts: 8 |
Hello, I'm having an issue on configuring a newly assigned school number to ring at multiple stations and then roll over to a group voicemail box. I have configured the DNIS and hunt group settings so the new number rings at two stations correctly, but I am not able to figure out where to force a roll over to a voicemail box. I have even set up the hunt group as a logical # just as a normal station which does roll over to voicemail.
Any help would be appreciated.
Bill Followup: Thanks JBean - I have the hunt group built as a UCD Group. I have tried the overflow for that group set to a specific station (Access number) which has VM box attached, but I have also tried to set it also to a generic VM box. All attempts continue to give constant ring and does not roll over.
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