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Joined: Feb 2006
Posts: 1,716
Member
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Member
Joined: Feb 2006
Posts: 1,716 |
The ESI techs are pretty good at making accurate notations when they get into a system.
In my experience, it only takes one, maybe two tries to get the squealing problem resolved. When they adjust the gain, it's being adjusted globally and affects all the trunks.
You should have received an email regarding your call to ESI tech support which would reference a ticket number. If you didn't get an email, call ESI and request one. Then, if you do have issues in the future, you will have a ticket number to reference.
Rcaman
Americom, Inc.
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