They are in the same room. Spoke with support but since the coral is not on version 16 they will not support it, tried to convince them that we are cutting over to Aeonix there is no sense in upgrading at the moment, t's just a slow process for cutting over which looks like will get sped up now.it Just wish I could figure out what was going on. However in speaking with the tech it is a resource issue. So rebooted the PUGW card thinking this may help. It did. The only thing I can think of is this site has a very high call volume right now and transferring a lot of calls out of the system so maybe the time slots are getting hit hard. It is a 4 shelf system with 256 time slots.

Adrian