Hi, anyone out there having issues with the room auto cleaned and staff code disabled in 5.14.7?

Ive done a few of Samsungs in hotel mode, using Tiger as the middleware (connected guests) linking up to opera pms and i don't generally have an issue. This system im currently on does not turn off hotel staff code when disabled? I have set a digital phone to guest non smoking in mmc221 (so i can see whats going on) and then set a hotel key in 724. I then dial that and it will always ask for a staff code even if i turn it on in 5.14.7??

Also when a customer checks out the tiger software/opera pms is being sent the codes room is inspected occupied.

any experience in this area would be grateful

cheers

Richard