Make the timeout go to "the receptionist" and record a receptionist type greeting that says "This is the receptionist. I'm either away from my desk or on another call. Please leave a message and I'll have someone return your call as soon as possible". Then have that extension outcall to your extension if they are still around to leave a message for the receptionist. I haven't seen a robo dialer that will make it through all that time.

On a related note, do you notice lately that the telemarketers are getting slick with the CID? Used to be that you could tell them just by looking at the CID. But now they display area codes and towns in your area so you think the call could be legitimate.

-Hal

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