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Joined: May 2005
Posts: 90
Member
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OP
Member
Joined: May 2005
Posts: 90 |
We're having issues with our InterTel Axxess 5.349 System...
Here's a portion of the error report from today... is this looking like a bad PRI PAL chip or possibly a bad T1 card? I really have no idea what would cause this. The phone system has rebooted itself 4 times today. Help!!!
-01:015- 11:46 11-17 M3000 INF EG CP MAJOR RESET: Power-Up -01:016- 11:46 11-17 M3007 INF EG CP Call Processing Version: 5.349 -01:017- 11:46 11-17 A000 ALARM Alarm Automatically Cleared -01:018- 11:46 11-17 M2028 INF HW CP [8.0.0]: Initializing Board's Companding Mode To Mu-Law.
-01:036- 11:46 11-17 *** PRI Card 5 Passed Self-Test -01:037- 11:46 11-17 *** PRI Card 5 does not have an Optional Daughter Card installed -01:038- 11:46 11-17 *** PRI Card [5.1.0] clock mode: Slave Not Providing Sync -01:125- 11:46 11-17 M8000 SVR HW CP Initial Trouble Condition Detected on PRI Board [5.0.0] -01:126- 11:46 11-17 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm -01:127- 11:46 11-17 M5086 WRN HW CP Hourly Threshold For Out-of-Frame Adjustment Errors Exceeded on PRI Board [5.0.0] -01:128- 11:46 11-17 M2007 INF HW CP [1.1.1]: Power-Up From DSS 1 (Version = 0) -01:129- 11:46 11-17 M8000 SVR HW CP Red Alarm Condition Detected on PRI Board [5.0.0] -01:130- 11:46 11-17 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm -01:131- 11:46 11-17 M5086 WRN HW CP Daily Threshold For Out-of-Frame Adjustment Errors Exceeded on PRI Board [5.0.0] -01:132- 11:46 11-17 M2005 INF HW CP [1.1.1]: Off-Line From DSS 1 -01:133- 11:46 11-17 M2007 INF HW CP [1.1.1]: Power-Up From DSS 1 (Version = 0) -01:134- 11:46 11-17 *** PRI Card [5.1.0] clock mode: Slave Providing Sync -01:135- 11:46 11-17 A114 ALARM PRI Board 5 In Red Alarm
-01:143- 11:46 11-17 M8002 SVR HW CP Red Alarm Condition Cleared on PRI Board [5.0.0] -01:144- 11:46 11-17 A002 ALARM Network Alarm Automatically Cleared
-01:015- 12:23 11-17 M3000 INF EG CP MAJOR RESET: Power-Up -01:016- 12:23 11-17 M3007 INF EG CP Call Processing Version: 5.349 -01:017- 12:23 11-17 A000 ALARM Alarm Automatically Cleared --01:036- 12:23 11-17 *** PRI Card 5 Passed Self-Test -01:037- 12:23 11-17 *** PRI Card 5 does not have an Optional Daughter Card installed -01:038- 12:23 11-17 *** PRI Card [5.1.0] clock mode: Slave Not Providing Sync
Trouble Condition Detected on PRI Board [5.0.0] -01:112- 12:23 11-17 M8001 SVR HW CP PRI Board Problem: T1 Signal Out-of-Frame -01:113- 12:23 11-17 M5086 WRN HW CP Daily Threshold For Out-of-Frame Adjustment Errors Exceeded on PRI Board [5.0.0] -01:126- 12:23 11-17 M8000 SVR HW CP Initial Trouble Condition Detected on PRI Board [5.0.0] -01:127- 12:23 11-17 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm -01:128- 12:23 11-17 M5086 WRN HW CP Hourly Threshold For Out-of-Frame Adjustment Errors Exceeded on PRI Board [5.0.0] -01:129- 12:23 11-17 M8000 SVR HW CP Red Alarm Condition Detected on PRI Board [5.0.0] -01:130- 12:23 11-17 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm -01:131- 12:23 11-17 M2007 INF HW CP [1.1.1]: Power-Up From DSS 1 (Version = 0) -01:132- 12:23 11-17 M2005 INF HW CP [1.1.1]: Off-Line From DSS 1 -01:133- 12:23 11-17 M2007 INF HW CP [1.1.1]: Power-Up From DSS 1 (Version = 0) -01:134- 12:23 11-17 *** PRI Card [5.1.0] clock mode: Slave Providing Sync -01:135- 12:23 11-17 A114 ALARM PRI Board 5 In Red Alarm --01:143- 12:23 11-17 M8002 SVR HW CP Red Alarm Condition Cleared on PRI Board [5.0.0] -01:144- 12:23 11-17 A002 ALARM Network Alarm Automatically Cleared
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