atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Samsung Office serv 7100 reset admin password

Hi,

I just got a job as an IT professional for a company that has a Samsung OfficeServ 7200 that requires additional programming. The company that installed and serviced this phone system has since gone out of business, and the owner of the now defunct telecom business is not returning my phone calls. I need to be able to reset the DM username/password without resetting the entire system to default settings if possible. Can anyone help me with this?

I cannot access the version information for the software installed on this PBX as I do not have the technician passcode. Any help would be greatly appreciated.