So after looking further into my questioning of the FWD -> 508...I don't think it is related. I found MMC 102 (or 5.16.6 in the Installation Tool application) and there is the 508. That is just where that digital port is configured to forward to on a Busy/No Answer. What is confusing is that when the extension in question was re-assigned to that digital port...I was forwarded right away, and the user at that extension picked up. Strange. Above my head, that's for sure!

-Dennis

Last edited by Dennis Nolen Jr.; 12/07/17 03:48 PM.