I have an SBX in a grocery store with auto-attendant. I have two options on the attendant to transfer to 2 specific IST phones. When you press the digit, the phone rings about 5 times, then the attendant comes back on the says, "Unanswered Call - xferring to attendant". Neither of these phones have voice mail enabled. I have call-forward disabled. Transfer recall set to 90 sec. What am I missing? They want those 2 phones to "ring until the cows come home". After I left there yesterday, I did think about maybe a station group with only 1 phone in the group, then ringing the group. That would also allow the system to hold the call if the phone is busy, and then xfer it when the phone becomes idle, RIGHT??. I tried several timer changes, and can't seem to get the phone to keep ringing. Looking for any clues that anyone might have on how to do this.

RUSS K.