Thanks Coral. I do have the Incontrol license. I created a user in 20-59 with premium. When I go to admin I see the user with premium, Incontrol enabled and monitor enabled. I can log into Incontrol with the user name and password. I can edit departments but when I run a report I see no activity. Firewall is off on the svr2 and laptop. Could I be missing a port. Thanks again