The only time I've run into a directory malfunction, it was due to programming and/or user error.

Is your station Description typed in the format of Last name, First name? Have all users recorded their name for the directory?

These are the 2 things that have screwed with our directory. One programmer used to enter First Name Last Name with no comma, another guy entered First Name, Last Name, which was a reversal of what it should be. Then I had users who didn't record their name and the directory would just skip them altogether as if they didn't exist.


Andrea