|
|
Joined: Aug 2018
Posts: 2
Member
|
OP
Member
Joined: Aug 2018
Posts: 2 |
Hi All,
Have a pretty simple question which I hope someone can answer quickly. Currently playing with and trying to setup a os 7030 with Voicemail. Currently only have one phone (ext 203) plugged into it which rings if the extension is set in the station group menu. (Group 500)
I have set this group to fwd all calls after 1 second to group 509 (bi-VMS) which has extensions 301 & 302 within it. If I call the phone externally the call is fwd after one ring (as expected). Then there is a pause and the AA picks the call up and states "Transfering you to ext 203".
From what I've read you can't have VM on the operator's group (500) so I put the ext (203) in group 501 and removed it from 500. When I do this and try to call in the phone doesn't ring. I thought this was due to the Trunk Ringing all being set to 500. So I changed this to 501 (Did not restart the box) but this had no change.
Am I missing something very simple? Or does someone have a way to setup VM on group 500 - End result I'm looking for is if the phone is not picked up after xx seconds VM kicks in so they can leave a message.
Thanks,
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,291
Posts638,812
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
1 members (paulw),
129
guests, and
427
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|