Installed this SBX in july had the system set up to go to the AA after five rings and a caller could route to a stations mailbox and everything worked great. then the voicemail card needed to be replaced because of no audio on messages. received new VM card from vertical and installed it and tested, now the callers do not get transferred to the stations mailbox they hear the message continuously until it times out. I was planning to default and reprogram the system to see if that helps. Does anyone have any other suggestions. My tech help Darren at hoosier was sick today and would like to get this resolved for my customer
Thanks