If you are not using a PRIthen you need to have an analog line installed, I assume that to be the case. AT&T will not do that for you. The second thing is if you do need a new analog co line, how many do you have now? I ask in order to determine if you need a co line module added to the system or not If you are using a PRI then adding a number may happen by default, meaning it will ring to the operator.

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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.