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Joined: Jun 2005
Posts: 2,706 Likes: 7
Member
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Member
Joined: Jun 2005
Posts: 2,706 Likes: 7 |
The eManager software only works on a newer system, the Strata CIX. The Strata DK 40i system is programmed only by a display handset. When you said that your phone type was a DKT3020-SD, then it was assumed that you had a Toshiba CTX/CIX system . Usually the older systems have DKT2000 series phones, but the DKT3000 series phones will work also.
I have seen similar situations when removing extensions, and the ringing extensions get removed from the system. The other issue is if you have a voicemail system. I would call to your system and press 0 to make sure that you can retrieve the messages .
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