Customer moved into new suite back in April 2018.
There was an NEC DX7NA / DS2000 already on the wall.
I ordered two more 22 BTN phones to supplement the two they already had.
Now customer calls 6.5 months later to complain they do not get caller ID on their phones.
They pay for the service through their carrier.
Does this phone system have the capability?
Does it need special card?
Special programming.
Call log button? etc. etc. ??

Any thoughts, idea or suggestions would be greatly appreciated.

Thank you very much in advance for your time and effort spent on my behalf

Last edited by Telesystems; 12/16/18 11:46 PM. Reason: clarification
Telesystems technician