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Joined: May 2010
Posts: 7
Member
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OP
Member
Joined: May 2010
Posts: 7 |
I have a customer that just switched to a hosted terminal server based network. IPedge app server and 2 CIXs networked together.IT vendor installed Call manager on their server.
When the 1st CM user logs into the application, all is well. Have a 2nd user login, all settings are correct on the setup screen, get the green dot next to the extension number, but when they click "Use" on the profile, the app opens with the 1st users extension. It doesn't matter who logs in 1st, the following users all come up as the original logged in user.
Anyone ran into this before? Tech support is stumped also. It all worked correctly prior to the switch to the new hosted platform.
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