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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Customer has a TDE200 with an automatic day/night schedule where all calls ring 400 in day mode (8:30-5:30, M-F). In the off hours, they ring group 511 which is forwarded to an off-premises answering service. That part has been working well for quite some time.
Now, the customer wants this automatic schedule to also apply to certain holidays. I've entered all of the dates into the system's holiday schedule, but I can't see how to tie this into the weekly schedule. I thought this had something to do with tenant programming, but I'm drawing a blank. Any suggestions?
Ed Vaughn, MBSWWYPBX
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