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Subject: KX-TA824(PK) ANALOG PBX SYSTEM AND BUNDLE DISCONTINUATION
Bulletin Number: Unified Communications-2019-PB-110
Product: Unified Communications
This bulletin is to announce the end of sale of the KX-TA824PK Analog Main Unit and Bundle with (3) KX-T7731-B 1-Line Analog Phones on November 1, 2019.
The FCC recently announced regulations enacted as part of the Kari’s Law & Ray Baum’s Act statutes. We are working to understand any changes needed to the PBX systems to comply with these regulations, including changes to system software or hardware. For example, the new Emergency Alerts features included in the previously announced launch of the KX-NS v8 family IP Communications Server system software upgrade was driven by compliance with these regulations.
Kari’s Law especially requires that any multi-line telephone system installed after February 16, 2020 enables users to dial 911 directly without having to dial a prefix to reach an outside line. We were notified by the FCC in 2016 of this regulation and made changes to all our PBX systems for sale at that time to comply with that regulation, including the TDA, TDE, NCP, NS and NSX series. It did not include the TA824 cabinet as those changes could not be made to that PBX.
Since the TA824 still cannot support the direct-dial 911 regulation, and we are approaching the February 2020 customer-installation deadline, we have made the decision to discontinue the TA824 before the law takes effect.
The discontinuation of the KX-TA824PK Analog Main Unit and Bundle with (3) KX-T7731-B 1-Line Analog Phones affects the sales of the main unit only and NOT the KX-TA824 cards, accessories and KX-T7700 series analog phones. No further orders for KX-TA824PK will be taken after October 31, 2019 or while our supplies last, though orders can be taken from BTS authorized Distributors after that date as long as their supplies last.
In order to comply with these regulations, any new KX-TA824 must be installed at the customer’s site prior to February 16, 2020. Panasonic is not accepting returns of the KX-TA824 after October 31, 2019.
As we evaluate all the regulations in these statutes, we will continue to sell all our other PBX cabinets. At this time, no other products are affected by this discontinuation notice.
Please see the Unified Communications Price Guide for a complete list of all available models.
