Sad they hold ex dealers hostage. I am only an ex dealer because the product is old and cannot compete in my market. CS server. NEC whips their ass on everything!. Their game plan is to convert traditional CS clients to hosted!, Great thing to do, and is the future. Problem is the dealer agreement to do such. Read the agreement, as you build this base, SIP trunks, or hosted, if you fail to continue to meet your commitments, you lose all your residuals you built. I am miffed on why anyone would be so dumb to sign such an agreement. Their hosted first off does have "diferentiators" a staple of ESI. But seriously, at the cost they charge and your residual, bad deal!Then, when they get a hair up their ass, they cut you out! My hosted solution returns 50% profit!