Short version of the story. Power spike + old battery backups took this Definity down. Now, everything seems to be working ok except the Audix VM. Dialing the extension just returns a busy signal.

Customer and I tried shutdowns/restarts of the Audix and whole system (reset sys 4) and still cant call the Audix.

No worries, just log into the Audix via the COM port. Doesn't recognize my login. Try the default user/pw. No luck. Try the many variations of the default password (with 1 or 01.. w/o 'a')...No luck...

Call the original installer, we go though the defaults and even his passwords... nada...

It's been awhile but I think I remember this happening before and I can't recall the simple next step... or if I'm supposed to declare it a loss? Repair? Bad board (TN568)? Swap the SCSI drive & restore? I know they aren't supported.

Any ideas for the senile old man?