I know that passwords aren't allowed here, and I completely understand. We have an existing NS700 that we installed years ago and are maintaining. Recently, I had to reset a mailbox password. With Panasonic's default mailbox password being <no password>, I figured that using the usual DTMF reset procedure would be sufficient. Unfortunately, it's not. My guess is that someone went in and established a different default password condition when the system was installed. Now what?

Note: Our certified NS700 technician is no longer with the company, so Panasonic won't talk to us, even though we are certified on just about everything else. The programming password for the system was also changed, so we suspect that the terminated employee did this. Yes, I know..... Call Panasonic. Return to the beginning of this note.

Ed Vaughn, MBSWWYPBX