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Joined: Jan 2020
Posts: 8
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OP
Member
Joined: Jan 2020
Posts: 8 |
I have a UM8000 connected to an SV9100. I want to prevent callers from pressing # during Dept.X's main AA and getting redirected to our company's main auto attendant. Too many calls are going to our operator that should be for Dept.X, but people know how to bypass the system by pressing #. Is there any way I can prevent callers from pressing #? I've looked throughout the UM8000 and couldn't find anywhere to do this. One-key dialing only goes from 0-9. Thank you.
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