Hey thanks again! I did some research after finding out the customer does log in. Sent the information to the customer, as you said the code was 53. The customer got back to me with this email:

GOOD NEWS!!! I DID IT!! HER PHONE RINGS INCOMING NOW!!!

I asked what group they used, she said 500. I guess that's the operator group, and 501 502 etc. would be a station group. This was a big help since we're still trying to limit on site visits. I do need to get out there though to move and add a phone. We still have many DCS phones in stock.

Last edited by Keyset6; 06/03/20 04:33 PM.