I have a potential customer that has an IPO Basic Edition R9 that he pulled from a location that they recently closed. He called and asked if we could install/program the system in his current location.

I recommended that we should get the system up to date. In checking with our BP whom we go thru to get our Avaya licensing, I was told that Basic Edition is not compliant with Kari's Law, and that going forward all new installs and upgrades must be compliant. Beings that Kari's Law deals with the ability to dial 911 from any phone (at least as I understand it), and this is a Basic Mode system setup in Key System mode, doesn't that already make it compliant as all sets have line appearance keys and thus would be able to dial 911 directly. Or am I missing something?