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Joined: Aug 2002
Posts: 1,071 Likes: 1
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Joined: Aug 2002
Posts: 1,071 Likes: 1 |
I have a customer with DK424 cabinet, with Teleco Perfect voice Tis16 voicemail. Port 1 is in use constantly. The voicemail is functioning partially. The mailboxes do not accept a message, rather a message is played that there is no available space to leave a message (something to that affect).
In addition the mailboxes aren't behaving normally from what they tell me. Passwords re-initialized, greetings gone etc. Main company greetings are intact.
I considered a reboot of the entire system but decided against that. Is it possible to pull that voicemail card out with the power on to reset it? Will a reset clear the problem? I am hopeful it is something simple but realize it's old. The manuals describe a PC program to connect to the serial port.
Any ideas are appreciated.
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