|
|
Joined: Dec 2008
Posts: 230
Member
|
OP
Member
Joined: Dec 2008
Posts: 230 |
Good morning, We just installed a SV9100, CP-20, 11.00.51 software. Customer has a Spectrum PRI. Call forward off premise is not working with the PRI. In 24-09-02-05 we tried 9XXXXXXX, 9PXXXXXXX and it will not work. If you call internally, transfer manually or have auto attendant transfer it works but it will not work on DID direct calls. When we put 7042XXXXXXX it grabs the copper back up lines and goes thru. We have this working at other customers with no problems. We replaced a Toshiba CIX and it has worked for years. We do not have CLIP set up because the Toshiba doesn't either. Has anybody seen this problem before?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,299
Posts638,872
Members49,770
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
119
guests, and
304
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|