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Joined: Jul 2005
Posts: 146 Likes: 1
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OP
Member
Joined: Jul 2005
Posts: 146 Likes: 1 |
I have a hospital that wants all doctor offices in area to route callers to central location for “New Patients,” 35 are using Cisco. I have to get 5 sites to do this using auto attendant /analog lines. 3 are NEC, 2 Samsung. I have never programmed Samsung AA.
Need 701-704 to Call Forward Off Premise when 1 is pressed.
What is the best way to do this? Below is what I have programmed on a Office Serve 100 using SVMi-4e that I have setup at my house to get familiar with programming the blocks and system.
It seems I would use a station block that is set up as off premise Q1, Do I need to use the anything in suffix to hang up if it is non supervised? Q2. Is extension block where the outdial number goes? Q3. The day menu block I have digit 1 as “GOTO” EXT "401-DougoffP" or "GOTO" DAL "New Patient"
Station Block type(Off Premise) “NewPatient” Dialing Strings for 7 [???????], 10,11 digits Prefix 9, Suffix
Simultaneous Y Conf. N Internal N monitor transfer N (= blind transfer)?
Extension Block Extension Doug OffP D Group 1 number 401
Extension controls Dial number 3859041 Alternate
Station (Off Premise) “New Patient”
Authorizations cfwd Y enabled Y
Day Menu Page 2
Option 1 GOTO EXT 401DougoffP or Option 1 GOTO DAL Station New Patient
Thanks for taking the time to read it. Am i on the right track or way off?
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