What you need to do is allow the default 46xxsettings file. Then edit that. That is not recommended though, as things change in the config that will change the default settings file. For this reason, they created the 46xxspecials.txt file.
An alternate way, would be to add a short code to the users....which addresses the Internal Auto Answer:
*DCP
Dial
40000000,0,X,Y,0
l/g 0
(X affects internal calls and Y affects external calls)
With the digit set to “1”, this is normal operation.
With the digit set to “2”, this will give 3 beeps (heard by both parties) and answer the call.
With the digit set to “3”, the agent will get 1 ring cycle, and the call is answered, with the external party not hearing anything…
