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Joined: Jul 2005
Posts: 146 Likes: 1
Member
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OP
Member
Joined: Jul 2005
Posts: 146 Likes: 1 |
I have customer who wants to have incoming calls through auto attendant dial option 5
and the call sent outside the system to a number that will receive the callers caller id number.
(The destination number will answer and based upon the caller id return a text to that number).
It comes down to can the SL2100 SW 4.1 pass through the CLID number? They are Analog lines
provided by Comcast Xfinity.
Any solution would be appreciated. I get the call to go through have caller id to an extension.
I am trying to resolve this on our system which uses the same type of lines from same carrier.
I tried AA-to virtual with 24-09 fwd to number.
I tried AA-goto routing box 003, to dial action table with timeout to number. I have tried different VE 259-264, also used
speed dial bin 000.
If there is a way to send the callers id to any type of mailbox that would send the caller id digits that would work also.
Is this possible?
Thanks for any info...
Doug
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