We have been exclusive ESI dealers for almost 20 years now. Did not care for their Hosted solution, then they end of life'd all the good systems. So we have not been selling enough to justify the tech support fees so we parted ways. All good, we move on down the road right?
Now we find out from many long time customers that ESI is calling each of them and letting them know they need to find another vendor and they can no longer use us, LOL. This seems just a bit Shady and unethical but I guess that is what ESI has became. Time for us to double down now and pull out every single ESI we have out there! Our current customers are about to get some really incredible pricing on their new system.