Hello all,
I am trying to program and use a call record button for a customer that has a 7100 with VM. I have the button programmed as a CR and the extender is 3501 (linked to a mailbox 3501). 3501 is a VirtSLI that isn't currently in use. When i am in a conversation and press the CR button it beeps but doesn't do anything else. Obviously i am missing something but since this is the first time a customer has asked for a CR button i have no idea what the extender should be. I know it is probably something simple. And COS is set to allow VM REC. When that wasn't allowed i would get Limited Class when i pressed the button which went away after allowing VM REC. Thanks for your help on this.

Last edited by phonetech091985; 12/15/22 06:31 PM.