Originally posted by Tekamba:
...This is a SMALL office, 5 desks, 4 lines (soon to be 3 I think) and they don't USE, nor are they interested in all of these features.
So, if/when they need to add a 5th line, they will have to scrap what they bought from you.
Originally posted by Tekamba:
...That aren't accessible to them anyway because there are no local dealers they are willing to deal with. We would have to call a dealer from over an hour away, so we would add travel time to their bill on top of their standard minimum fees.
Unless the client is out in the middle of the desert, there will be at least one dealer nearby...maybe not InterTel, but another brand.
Originally posted by Tekamba:
I see it all the time in the IT industry, people being completely oversold for what they need because it is good for the bottom line of the dealer/vendor.
Two different industries, but it's not an industry issue. It's a business issue. We can't speak for the scrupples of other dealers.
Originally posted by Tekamba:
I know someone will take all that to mean I just keep reselling to my customers. Actually it's quite the opposite, I rarely make a replacement sale to my customer, and I don't get a lot of service calls from them....
I won't even go there...
Originally posted by Tekamba:
...they contacted a "specialist" who was certified to sell a certain brand, so they weren't shown all the available choices, but relied on this "specialist" to not steer them wrong.
Then they should have approached several dealer of different systems, THEN make a decision.
Originally posted by Tekamba:
Most business owners don't know the first thing about tech (and I consider telecom as part of the tech) so they rely on those more experienced to guide them and just have to have faith they aren't being led astray.
And your experience in selling/dealing with REAL telephone systems is what?
Originally posted by Tekamba:
I am doing my clients a FAR greater service.
That's YOUR opinion. You said it, we didn't.
I've had enough of this crappola for one day....
