Yes, but at the same time we need people who can help us figure out our computers and more importanly, VoIP!

I don't know about you, but VoIP is here and I have no clue about getting around a customer's router. Many wasted hours!

I am smart, but then, I am kind of dumb! Hey, when I got into this business, it was just phones and they were 1A2.

I think being a plumber would have been a better career choice. Not much you can do to change things in that industry.

Here I go, changing the theme of the orignal subject. How easily we telephone people are distracted


Ed Vaughn, MBSWWYPBX