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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
It is actually somewhat of a glitch in the system. Once a caller gets to the general mailbox and then press "0", it will transfer back to the call answer service operator. Check to make sure your call answer service operator is set to the same extension as your operator.
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