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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
They're two different animals. SA buttons are "System Access", while pools are what you are accessing when you dial 9 and an outside number. ARS can determine which pools are available for a particular call, and you can assign a specific pool button to a phone to bypass ARS and go out over a specific pool.
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