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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
For a CALLING group to be covered by a group mailbox: Set the Transfer Return Extension of each of the voice mail ports to themselves instead of 10 (i.e., for 2 port mail using Ext. 18 & 19, 18's transfer return extension is 18 instead of 10, and 19's is 19 instead of 10.) Then make a mailbox 7X to match the calling group number. Partner messaging allows for "phantom" mailboxes, so if you can have mailbox 7X answer the call, but have the message deposited in another user's mailbox to have a message waiting light come on. If you need to keep that user's mailbox private from the group's mailbox, have the phantom destination be an unused auto attendant's general mailbox, like 9994, or 9993. Then have some extension be the message waiting receiver for that general mailbox.
Now for voice mail coverage for a HUNT group, I'm not sure that it can be done. If someone figures it out, please post!
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