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Joined: Mar 2004
Posts: 253
Member
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Member
Joined: Mar 2004
Posts: 253 |
the reason of a calling group is to route calls to an idle extention if the caller already is on a call from the group the next call will ring at the next extention in the group the group, depending on your programming, will either hunt to the most idle , next in line(linear), or next in rotation (circular).
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