Ok thanks to your help it now picks up. Here's my dilema now.I need 4 lines to each have there own AA and ext. and just deposit all messages in that ext's mailbox.Then a fifth line to just get p/u by the ext. mailbox and leave all messages for it in there. I can't have an AA p/u anything but the one line that is assigned to it. Thanks for all the help, I've never dealt with messaging or this may separate buisnesses operating out of one system. Thanks again for any help. Gary