Thanks for the response MM but I am still at a loss.

I can't seem to get the system to connect.

If I dial one of its ports 140 - 143 it answers with "Transfering call, please wait" then comes back with "invalid extension"

I can use a modem and dial into port 146 and I can get the menu, it asks for a system password which don't have.

I need some help with getting this system reset or defaulted back to factory or something. Like I said I am more used to Intuity. This has me baffled.

Thanks