Scatter....there a lot's of ways the call can be directed to a certain location...i.e; VDN, DID, Attendant...LDN, Going to need a little more info on how your system is set up at this point...Do you PRI Trunking? 2-Way CO? DID?

6696 is probably a "night mailbox" that is set up when "night" button is pressed on console.

Little more info please !!!!


Bob Wells
WellComm, Inc.

"As long as nobody's dead or in jail, it can't be all that bad ! "